Car Hire Frequently asked questions

Reduced Liability

If you get in an accident, our reduced liability excess reduction options can save you money and provide peace of mind.

2WD Liability Excess reduction options

  • Pay $5.50 per day to reduce excess down to $1650
  • Pay $11 per day to reduce excess down to $750
  • Pay $22 per day to reduce excess down to $100

4WD Liability Excess reduction options

  • Pay $22 per day to reduce excess down to $1500

Extra kilometres

Each rental from Advance Car Rentals includes 100km milage per day. Planning a longer trip and need more kilometres? Our extra kilometres package options are just for you, allowing you to drive your rental car further.

Extra Kilometres Package Options

  • Pay $10 per day to increase your kilometres per day to 200km
  • Pay $25 per day to increase your kilometres per day to 300km
  • Pay $40 per day to increase your kilometres per day to 400km

Enquire about unlimited kilometres – minimum of 3-day hire, excludes travelling to Arnhem Land, Communities, Kununurra or beyond Mataranka.

Driver Requirements

We have some basic requirements for the drivers of all of our rental cars, to keep you and us safe.

4WD Rental Requirements

  • Minimum driver’s age is 25 years old and hold a full-open licence
  • Credit cardholder must be present upon collection of the vehicle
  • Payment of rental from credit card upon collection of the vehicle
  • $1100 bond may be taken upon vehicle collection from the credit card

2WD Rental Requirements

  • Minimum driver’s age is 21 and hold a full-open licence
  • Credit cardholder must be present upon collection of the vehicle
  • Payment of rental from credit card upon collection of the vehicle

Deposits & Bonds

To book your rental car, we may request a non-refundable 10% deposit which is payable by credit card, either by Email or over the phone. Office hours are between 8am-6pm.Note: There is a surcharge for Amex or Diners Card.

Darwin Airport Pick-Ups

Advance Car Rentals do not have an office at the airport – all vehicle collections are from our office located at 86 Mitchell Street, Darwin City, which is 15 minutes away from the airport by taxi. We are open from 8:00am until 6:00pm 7 days a week.A day’s rent is a 24-H hire period. The earliest time you may pick up the car is 08:00am, while 17:30 is the latest vehicle pick-up time.

After Hours

(24 Hr) Drop Off

After Hours (24 Hr) Drop Off

If you return the car before 17:45, One of our friendly staff members can check the car with you. Otherwise, you can do an after-hours drop (between 18:00 and 07:59am), you have to park the vehicle on the street, near our office and drop the key in the drop-off key-box. Please be aware that the vehicle will still be under your responsibility before we bring the car into our yard the following morning.

Child seat Rental

Please take note that child seats must be installed and fitted by the client
  • Booster seat rental = $5/day
  • Reversible Child Seat rental = $5/day

Payment Options

We accept all major Credit Cards, Cash or Debit for payment of vehicles.Note: There is a 4.55% surcharge for Amex or Diners Card. For Visa Debit or MasterCard Debit, a $375 BOND will be taken upon vehicle collection and refunded back to the card once the vehicle has been returned according to contract stipulations.A Credit Card authorization form will need to be completed by Card Holder if Credit Card holder is not present upon collection of vehicle.

NEED HELP RENTING ONLINE? CALL 1800 002 227